HOST/HOSTESS
The Commonwealth family is looking for new members that have experience with fine dining and want to work in an unpretentious, team-focused culture. We believe that respect for food, each other, and our guests is top priority. We are looking for individuals with a passion for service and life long learning. Apply for this position. 

Purpose: 
The Host is responsible for coordinating and managing all reservations, guest assistance, guest needs and the flow of guests in and out of the restaurant.

Primary Duties:            

  • Uphold Commonwealth values while performing position responsibilities.
  • Adhere to Commonwealth policies and procedures, as stated in the company handbook.
  • Promote teamwork within the restaurant, creating a positive work environment.
  • Attend the pre-shift family meal prior to scheduled shift.
  • Organize greeting, seating and exiting of all guests using the highest level of hospitality.
  • Organize all reservations and guests using the most effective guest and restaurant conscious procedures.
  • Professionally and effectively communicate with guests to ensure guest satisfaction.
  • Maintain guest relationships to promote repeat business.
  • Implement quick and efficient decisions based on guest and/or restaurant needs.
  • Awareness of all guests’ needs, reservation needs and restaurant needs at all times.
  • Create and maintain a database with local partners.
  • Utilize Open Table to the best of its capacities.
  • Facilitate guest communication verbally, handwritten and digitally.


Requirements:

  • Able to communicate professionally and effectively with both guests and staff
  • Must have strong computer skills
  • Interest or experience in social media a plus
  • Possess a proven track record for guest satisfaction
  • Be a team player that is invested and passionate about their work
  • Must be able to handle multiple trips up and down stairs


Education and Experience:
High School diploma
Fine dining experience preferred